PLEASE READ AND MAKE SURE YOU FULLY UNDERSTAND OUR REFUND POLICY PRIOR TO MAKING A PAYMENT.

We, being the service providers for play KBL Play Game through APP, after being paid for game Points Recharge, GST unfortunately, all fees to KBL for such services are non-refundable in any circumstances.

In case, because of any technical glitch at the time of online transaction, the transaction does not occur, the amount in process of transfer by default goes back into your bank account, automatically through Payment Gateway.

Chargebacks

If we receive a chargeback or payment dispute from a credit card company or bank, your service will be suspended without notice. Applicable chargeback fee will be issued to recover fees passed on to us by the credit company, plus any outstanding balances accrued as a result of the chargeback(s) must be paid in full before service is restored. Instead of issuing a chargeback, contact us to address any billing issues. Requesting a chargeback or opening any sort of dispute for a valid charge from us is fraud, and is never an appropriate or legal means of obtaining a refund.

You can email us at [email protected], and we will solve your valid query as soon as possible.